Effective Date: July 2025
At Windes, Inc., your privacy is important to us. This SMS Privacy Policy explains how we collect, use, protect, and disclose your information when you participate in our SMS messaging program powered by YakChat, in compliance with applicable California privacy laws, including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).
Information We Collect
When opting in for SMS notifications, we may collect:
- Phone Number: Necessary for sending SMS messages.
- Name: Used to personalize communications.
- Message Content and Metadata: Includes message contents, timestamps, and delivery status.
- Consent Records: Documentation of your consent preferences.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties.
How We Use Your Information Collected:
- Send relevant SMS notifications, including updates related to your tax returns.
- Respond to client inquiries and provide support.
- Schedule meetings and send reminders.
- Document sharing.
- Enhance client engagement.
- Maintain accurate consent records.
Consent
By opting in, you expressly consent to receiving notifications regarding Updates on Tax Returns from Windes, Inc. Message frequency may vary. Message and data rates may apply. For help, reply HELP or email us at [email protected]. You may opt out at any time by replying STOP.
Terms and Conditions and Opt-Out
By participating, you agree to receive notifications regarding Updates on Tax Returns from Windes, Inc. Message frequency may vary. Message and data rates may apply. For help, reply HELP or email us at [email protected]. You may opt out at any time by replying STOP.
Data Sharing and Disclosure
We do not sell, rent, or otherwise share your personal information with third parties or affiliates for marketing or promotional purposes or any other reason. Your personal information is strictly used for communications directly from Windes, Inc.
Data Security
We implement technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure. Despite these measures, electronic communication and storage cannot be guaranteed as completely secure.
Data Retention
We retain your personal information only as long as necessary for the purposes described in this policy, unless longer retention is required by applicable law.
Your California Privacy Rights
Under California law (CCPA and CPRA), you have the following rights:
- Right to Know: You can request details about the personal information we have collected, used, disclosed, or sold.
- Right to Delete: You can request deletion of your personal information.
- Right to Correct: You can request correction of inaccurate personal information.
- Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your privacy rights.
To exercise these rights, contact us at [email protected] or call 562.435.1191. We may verify your identity before processing your request.
Changes to This Policy
Windes, Inc. reserves the right to update this SMS Privacy Policy as necessary. Updates will be posted on our website with a revised effective date.
Effective Date: July 2025
Contact Information
For questions or concerns about our SMS Privacy Policy or your California privacy rights, please contact us:
Windes, Inc.
[email protected] or call 562.435.1191.